Customer Service Representative – TD Bank Financial Group, Prince George, British Columbia, Canada
Job Number – J0209-0112 – Part Time
Position Title: Customer Service Representative
Position Category: Customer Service
Job Location: Prince George, British Columbia, Canada
Company URL: http://www.td.com/
Posted Mar 2, 2009
Education: Post secondary education
Job Description
TDBFG Description:
TD Bank Financial Group is the seventh largest bank in North America by branches and serves approximately 17 million customers. Ranked among the world’s leading on-line financial services firms, our 74,000 employees around the world offer and support a full range of financial products and services through:
• Canadian Personal and Commercial Banking
• Wealth Management
• Wholesale Banking
• U.S. Personal and Commercial Banking
• Corporate Support Areas
We operate in a number of locations in key financial centres around the globe.
Department Overview:
TD Canada Trust is TD Bank Financial Group’s customer-focused personal and small business banking business. Serving more than 11 million customers nationally, TD Canada Trust provides a full range of financial products and services through its retail branch network, telephone, Internet banking, and ‘TD Green Machine’ automated banking machines.TD Canada Trust is TD Bank Financial Group’s customer-focused personal and small business banking business. Serving more than 11 million customers nationally, TD Canada Trust provides a full range of financial products and services through its retail branch network, telephone, Internet banking, and ‘TD Green Machine’ automated banking machines.
Job Description:
TD Canada Trust requires an energetic Customer Service Representative who will provide exceptional customer service to customers by processing their transactions in an efficient, accurate and friendly manner. You will deliver a consistent customer service experience to each customer, as well as understand and apply branch operating policies and procedures. You will recognize and respond to the customer’s basic needs, identify opportunities to promote and sell TD Canada Trust products and services, and assist in the sales referral process, as appropriate. We provide the tools and support you need to develop a career and encourage personal growth through our Personal Performance and Development Program.
Job Requirements:
In addition to your post secondary education or equivalent work experience, you possess excellent organizational and customer service skills. You demonstrate a high energy approach and excel in a fast paced work environment. You have strong computer skills and the ability to adapt quickly to change.
Casual Position with no gauranteed hours. Must be flexible to meet the needs of the branch: Monday to Wednesday 8am to 6pm, Thursday & Friday 8am to 8pm and Saturday 8am to 4pm.
TD Bank Financial Group values and is committed to diversity in the workplace.
*We thank all applicants for their interest in this position, however only qualified candidates will be contacted for an interview.
Customer Service Representative
Skills
.Customer Service
.Analyzing Customer Needs
.Cash Balancing
.Cash Handling
.Communications
.Multi-tasking
.Promoting Products/Services
