HR Business Analyst
Locations: Calgary, Alberta, Canada
Employer: TELUS
Description
About TELUS Sourcing Solutions (TSSI)
TSSI is a wholly owned subsidiary of TELUS Corporation Inc., a premiere Canadian technology and communications company. TSSI’s core business is the delivery of fully integrated end-to-end processes and consultative and support services in human resources including, payroll, occupational health and safety, and human resource management systems. We have vast experience working with PeopleSoft applications and technology infrastructure support. We are the only full service human resources services provider in North America with demonstrated successful experience in delivering this comprehensive suite of services to large, complex, multi-site, multi-union public sector environments.
Purpose
Our Analysts collect, document and interpret financial, business or operational data and performance information. This role will provide detailed and superior reporting trends and analysis to drive and measure service and business effectiveness and overall operational efficiency, in addition to providing support to business leaders and senior management on matters concerning business effectiveness. Our HR Analysts may also consult on technical issues.
Job Accountabilities/Responsibilities
.Collect, document and interpret financial or operational data and performance information
.Designs/changes processes, procedures and other areas for continuous improvement and/or identifies areas for continuous improvement enhancements that will improve service delivery to the client
.IBe heavily nvolved in business process redesign, testing, documentation, implementation and change management for HR and Benefits/Payroll administration teams.
.Serve as a subject matter expert or Payroll/HR Admin representative on projects
.Serve as liaison and subject matter expert for auditors
.Support requests for information and problem resolution that have been escalated as these problems are often complex and highly sensitive
.Provide analysis/explanation of variances and trends in reporting figures for the consideration of senior management
.Formulate and recommend new policies, methodologies and standards to improve the quality of deliverables
.Improve existing procedures/processes for data input, analysis and reporting
.Identify contributing factors/problems/opportunities causing real variances and trends and propose solutions for taking immediate corrective action
Qualifications
Experience
.At least 3 years experience in an HR/Payroll transactional environment
.Previous PS experience in HR, Payroll, Benefit or T&L modules is a definite asset
Required Education
Undergraduate degree in Human Resources, IT, Business Administration or related discipline
Skills and Competencies
.Demonstrated “best in class” work experience in large HR/Payroll environments
.Outstanding knowledge of HR/Payroll systems and processes
.Outstanding PC skills in a variety of computer software such as MS Office, MS Access, MS Excel, MS PowerPoint, MS Word, MS Outlook, Internet Explorer, PeopleSoft and Crystal Reporting
.Demonstrated ability to develop, implement and support of the various components of PeopleSoft and best of breed HR applications
.Ability to maintain documents, perform periodic checks, create special reports and maintain audit trails
.Excellence in effective verbal and written communication and interpersonal skills
.Abilty to participate in problem management to foster continuous improvement
.Ablity to work on own initiative, organize and establish priorities within multiple tasks
.Ability to work with team members to develop steps to ensure compliance with emphasis on quality assurance methodologies
If you have a positive attitude, a commitment to excellence, and want to be part of a winning team, please submit your resume. We look forward to hearing from you!
TSSI Values
TELUS Sourcing Solutions recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviours that are reflective of our values:
.We embrace change and initiate opportunity
.We have a passion for growth
.We believe in spirited teamwork
.We have the courage to innovate
At TELUS Sourcing Solutions, we are committed to diversity and equitable access to employment opportunities based on ability. TSSI offers competitive salaries and comprehensive benefit plans, including excellent medical and dental coverage, a pension plan and insurance coverage.
HOW TO APPLY:
Register or log in first on TELUS website. CLICK HERE
(Taken from the TELUS career web page)
