Description: Aon is a global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 47,000 employees in 600 offices. We integrate customized services, leverage expertise across industries and apply business knowledge to our clients' strategic goals. Aon helps clients anticipate how change intersects with opportunity. Each of our clients has unique business needs, so we have developed expertise for a complete range of business processes, products and industries. Aon’s account and relationship managers form a comprehensive perspective of our clients’ organizations, matching our expertise to their business strategy.
Primary duties
Provides administrative and technical assistance to Account Managers and Brokers on assigned accounts as required.
Provide administrative support by composing correspondence, reports, spreadsheets, and charts.
Answer and screen incoming calls – handling general insurance inquiries or taking messages.
Respond to telephone and written inquiries from clients concerning policy changes, additions, deletions, and cancellations and coordinates appropriate action.
Prepare Certificates of Insurance
Maintains renewal list and tracks expiry dates for the proactive planning of renewal strategy meetings and for follow up contact with client for up to date information.
Underwriter Abeyance System – monitors abeyances on a regular basis.
Communicate directly with underwriters to follow-up or obtain additional information.
Reviews invoices, endorsements, cover notes, renewal documentation, policies, premium calculations, and certificates of insurance for accuracy and completeness according to Operations standards.
Prepares and maintains information systems and files.
Client abeyance system – checks abeyances on a regular basis
Collects statement of values and other schedules as required
Follows up on the status of Instruction Slips
Provide assistance to Brokers in preparing and submitting marketing submissions to underwriters.
Provides backup to other members of the department as required.
Arrange meetings.
Perform other duties as required.
Experience & Qualifications
High school graduate – with 2 to 5 years commercial insurance experience
Must have strong computer skills and be proficient with the Microsoft Office Package
Must hold or be willing to obtain a General Insurance License
Able to work with minimal supervision in a team environment
Independent, process oriented with an attention to detail
Excellent interpersonal and communication skills
Some knowledge of Aon portfolio of available client services and products
Ability to work collaboratively as a key member of a service team
Strong organization skills and the ability to prioritize under pressure of competing deadlines
Aon offers competitive compensation, exceptional benefits, continuing education & training, and tremendous potential with a growing worldwide organization.
Aon's professionals are unwavering in their client focus and integrity. We promote diversity, professional development, frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change and replicate best practices.
For more information about Aon Corporation, visit our website at http://www.aon.com.
Aon is an equal opportunity employer committed to a diverse workforce.
Location: MB-Winnipeg
Activation Date: Thursday, December 17, 2009
Expiration Date: Thursday, April 1, 2010
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