I.T. Help Desk
Location: London, Ontario
Employer: Summit
Terms of Employment: Full Time
Responsibilities:
- Provide support to users via the Help Desk
- Process internal request forms i.e. add and modify users, install software/programs as required and troubleshoot any problems that users may be having
- Process backups and purges as required
- Period end reporting
- Log and monitor all incoming calls, follow [...]